FAQs

Customer Support – Blink Store

At Blink Store, your satisfaction is our top priority. We’re here to make your shopping experience smooth, reliable, and stress-free. Whether you need help with an order, shipping, returns, or product information, our support team is always ready to assist.

How can I contact Blink Store?

You can email us at info@quickblink.net where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes. We proudly ship our fitness and wellness products worldwide.

Where do you ship from?

We ship directly from our international warehouses in HONG KONG to ensure fast and reliable delivery.

Can I change or cancel my order?

As we aim to process orders as quickly as possible, you must request any changes or cancellations within 12 hours of ordering.
After this timeframe, requests will be denied. However, you may return your order for a full refund once it has been received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) as well as PayPal payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse.

  • Processing time: 1–3 business days (Monday–Friday)

  • Shipping: Orders are shipped the following business day after processing
    ⚠️ Please allow additional time during holidays and sale seasons.

How long will it take to receive my order?

Due to high demand, orders typically arrive within 2–4 weeks depending on your location.

What if I don't receive my order?

If you do not receive your order within 30 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in USD, but you may be required to pay duties and taxes once your order arrives in your country. These charges are determined by your local customs office and are the responsibility of the customer.
We are not responsible for customs delays. For more details, please check with your local customs office.

How do I return an item?

Please contact us at info@quickblink.net with your order details and we’ll assist you with the return process.

What if the item(s) I received are defective/incorrect/damaged?

If you receive merchandise that is incorrect, missing, or defective, please email us immediately at info@quickblink.net.
Include:

  • Your order number

  • Clear photographs of the item(s)

  • Any related references

We’ll work quickly to resolve your case.

When will I receive my refund?

All refunds are credited to your original form of payment.

  • Credit/Debit card refunds: Issued to your card-issuing bank within 7–10 business days after we receive your return or cancellation request.

  • PayPal refunds: Processed immediately after approval.

If you haven’t received your refund yet:

  1. Contact your bank/credit card company, as posting times may vary.

  2. If the issue persists, email us at info@quickblink.net and we’ll follow up.